Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. (Or you can unlock by pressing Ctrl+Alt+Delete.)įor more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:Ģ911106 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014 Press and hold the Windows button, and then press the power button to unlock. (Or you can unlock by pressing Ctrl+Alt+Delete.) Press and hold the Windows button, and then press the power button to sign in. To resolve this issue for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, install update rollup 2911106.Īfter you install update rollup 2911106, the messages are updated to the following: To resolve this issue for Windows 8 and Windows RT, you have to upgrade the operating system to Windows 8.1 or Windows RT 8.1 before applying this update. This issue also occurs in Windows 8 and Windows RT. The expected behavior is that the message also tells you the Ctrl+Alt+Del keyboard shortcut can be used to start the logon process. Press and hold the Windows button, and then press the power button to unlock. The Ctrl Alt Delete is being intercepted by Windows 8, regardless of whether the remote desktop has focus or is in full screen. 2) try a different usb keyboard, install the driver. Press and hold the Windows button, and then press the power button to sign in. 1) unplug the usb keyboard, wait for a bit, plug it back in. However, after you perform a cold restart on the tablet or you lock the tablet, one of the following messages is displayed accordingly on the logon screen to tell you how to reach the credential prompt: Assume that a Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2-based tablet is configured to require users to press Ctrl+Alt+Del before logging onto the tablet.
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